General

Getting Started Guide

• 1.0 Navigating your TIEIT Account
• 2.0 How to Change your TIEIT Login Password
• 3.0 TIEIT Terminology
• 4.0 Understanding TIEIT Relationships
• 5.0 TIEIT's Calendar Sync Overview
• 5.1 Syncing your Google Calendar with TIEIT

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Administrator Settings

• Set up a Microsoft® Exchange Service Account to Communicate with TIEIT
• Customizing my TIEIT Notifications
• Allowing access to users to Company Settings
• Adding/Managing TIEIT User Accounts
• Add/Edit your Company Information in Settings
• Set your Company Name and Logo

Personal Settings

• Customizing my timezone, date and time formatting
• How does My Profile work?
• Add/Edit your Profile Image
• Customizing your TIEIT Account Preferences

Email Sync and Settings

• Adding TIEIT as a Trusted App to Your G-Suite Account
• Why are Emails not being sent/received?
• How to Edit your Signature
• How to save my emails as drafts?
• What is the Reply-to Email Address?
• Adding an Email Signature

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Calendar Sync

• Syncing your Microsoft Outlook 365 Calendar with your TIEIT Calendar
• Syncing your Google Calendar with your TIEIT Calendar

Customizations

• Creating Company Types
• How to Create a Contact Position
• Creating Custom Lost Reason
• Creating Custom Fields

FAQ

• How to do a Hard Refresh in Any Browser
• How do I publish my content in other languages?
• How do I customize my Help Center?
• What are these sections and articles doing here?

Announcements

• Welcome to your Help Center!