There are two ways to add a Note or a Pinned Note to a Contact from the Contact Details page.
1. The first way is by clicking on the + PIN NOTE button in the Contact Card on the left side.
2. The second way to add a new Note is from the Quick Action Bar at the bottom by clicking on the Add Note icon.
3. Both options will open up the ADD NOTE pop-up. If you wish to pin the note, click on the PIN NOTE icon near the SAVE button.
4. Both your Notes and Pinned Notes will appear in your Timeline and will be displayed in chronological order. If you add more than one Pinned Note, you will have the ability to scroll through manually using the arrows