To create a Canned SMS which can be used with TIEIT's RingCentral module here are the steps.
- To create a saved SMS message you need to do that from the SMS activity pop up:
Note: You can access the SMS activity from
- The Activity popup
- The SMS button in the action bar
- After you type out a message, enter the Canned Title and click on CREATE:
- Once saved if you need to update the SMS message you can open the SMS activity again and select the message from the Search Canned SMS drop-down and make updates and save:
Then the canned message will be accessible from the RingCentral side pane under the SMS icon: