How to create Canned SMS messages

To create a Canned SMS which can be used with TIEIT's RingCentral module here are the steps.

• To create a saved SMS message you need to do that from the SMS activity pop up:

Note: You can access the SMS activity from

• The Activity popup
• The SMS button in the action bar
   

• After you type out a message, enter the Canned Title and click on CREATE:

• Once saved if you need to update the SMS message you can open the SMS activity again and select the message from the Search Canned SMS drop-down and make updates and save:

 

Then the canned message will be accessible from the RingCentral side pane under the SMS icon: